




FAQ
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress.
If you have not received tracking details within 5 business days of placing your order, please contact us at support@fleuria.co.
Can I cancel my order?
Yes, you can cancel your order within 24 hours for a full refund. After that, cancellations may not be possible if the order has shipped. Email us at support@fleuria.co with your order details.
What’s your return policy?
You have 14 days after delivery to request a return. Items must be unused, with tags, and in original packaging. Email support@fleuria.co to start the return process.
Do I have to pay for return shipping?
Yes, unless the return is due to a defective or incorrect item.
We accept all major credit cards, PayPal, and other digital wallets. All transactions are secure and encrypted.
We’re here for you! If you have any questions, concerns, or just want to chat about your favorite finds, feel free to reach out to us at support@fleuria.co At Fleuria, your experience matters—and we’re always happy to help!